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IDE/Discussion/General/QNX Software Center does not work properly/List of Posts
Forum Topic - QNX Software Center does not work properly: (4 Items)
   
Update
Pawel Maciag(deleted)
11/13/2017 4:37 AM
post118195
QNX Software Center does not work properly   
Hello,
I have an academic license for QNX SDP 7.0. I downloaded package called 	QNX Software Center 1.1.1 Build 201709071435 - 
Windows Hosts from Software Center. Once I install it, I get both QNX Momentics and Software Center installed on my hard
 drive.
I have an issue with Software Center - all I get is a grey field with no Welcome Screen, no other options, etc. I am not
 able to log into my QNX account at the startup of the application. Therefore I can't manage my license, nor install any
 additional software.
I checked that I have Java software up to date. Does someone know what can be the issue?

Regards,
PM
Attachment: Image broken_desktop.PNG 31.87 KB
David Cummings(deleted)
11/13/2017 1:15 PM
post118196
Re: QNX Software Center does not work properly   
Hi Pawel,

Sorry to see that you are having issues. Would it be possible for you to
attach your log files located in your user directory under .qnx/swupdate?

Looking at your screenshot it looks as though something is corrupted which
is causing the UI to render incorrectly. Unfortunately your best bet is
likely to clean out the working directory for Software Center. This will
require you to reinstall SDP 7.

Try renaming .qnx/swupdate to .qnx/swupdate.bak in your home folder and
restarting Software Center.

Thanks,
David




On 2017-11-13, 4:37 AM, "Pawel Maciag" <community-noreply@qnx.com> wrote:

>Hello,
>I have an academic license for QNX SDP 7.0. I downloaded package called
>	QNX Software Center 1.1.1 Build 201709071435 - Windows Hosts from
>Software Center. Once I install it, I get both QNX Momentics and Software
>Center installed on my hard drive.
>I have an issue with Software Center - all I get is a grey field with no
>Welcome Screen, no other options, etc. I am not able to log into my QNX
>account at the startup of the application. Therefore I can't manage my
>license, nor install any additional software.
>I checked that I have Java software up to date. Does someone know what
>can be the issue?
>
>Regards,
>PM
>
>
>
>_______________________________________________
>
>General
>http://community.qnx.com/sf/go/post118195
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Pawel Maciag(deleted)
11/14/2017 6:19 AM
post118200
Re: QNX Software Center does not work properly   
Hello David,

thank you for your quick reply. I have already tried reinstalling SDP 7 and the problem persists. I did as you suggested
 with renaming the .qnx/swupdate folder. The result is that after running Software Center, I can see its process running
 in Task Manager, however nothing happens on the screen. Moreover, once I try running it again, I get the following 
warning (please see the attachment). Looks like my problem may have come from forcing the application to start? I also 
attached the .qnx/swupdate.zip folder.

Kind regards,
PM
Attachment: Image warning.PNG 12.47 KB
Pawel Maciag(deleted)
11/14/2017 6:22 AM
post118201
Re: QNX Software Center does not work properly   
The folder .qnx/swupdate.zip failed to attach to the previous post, so I add it here.
Attachment: Compressed file swupdate.zip 158.66 KB

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