What is the difference between "Standard support" and "priority
support"?
If I pay (approx) $1800 per year for support, which is this?
- Frank

-----Original Message-----
From: Thomas Fletcher [mailto:tfletche@gmail.com] 
Sent: Tuesday, January 15, 2008 9:10 AM
To: momenticsgs-community
Subject: Re: RE: RE: Debugging a running process...

On Jan 15, 2008 8:31 AM, Frank Rudolph <rudolph@beaconpower.com> wrote:

> Based on my experience with Wind River, I was wondering when the
subject
> of log files would come up. Every time I contacted them about a
problem
> they would tell me to send them the error log file and file a TSR
report
> to track the problem. Are there similar tools QNX routinely uses to
> track down a bug?
> - Frank
>
Would we be a software company if we didn't have a bug tracking system
=;-)

If you have priority support, then you should work with your priority
support
technical account manager (TAM) to get the issue addressed and a patch
issued if required.  If you only have standard support, then you can
report
the issue, and a problem report will be filed on your behalf.  The
standard
information should be gathered in both cases: host/target environments
and
software versions, any log files or core dumps etc.

It is on the community roadmap to open up the bug tracking system, but
the
integration is deeply embedded into many other systems which is why it
hasn't been part of the initial community roll-out.

Working with developers through these forums is also great, but for
issues
that are more than simply 'how do I get to A from B" and are true bugs,
we should make sure that they get recorded and tracked officially.

Thanks,
 Thomas ... who is currently on leave from QNX


_______________________________________________
QNX Momentics Getting Started
http://community.qnx.com/sf/go/post4305

I need a little more specifics...

How do I "create a linked resource pointing to mounted directory"
How do I " create a project in "non standard" location pointing to
mounted
Directory"

What I have done instead is to just import the source code and the
binary executable. This seems to work, but as for automatic
synchronization between the resource and the host resident source code,
I have had to use a source compare utility to synchronize them.

Thanks again
- Frank

-----Original Message-----
From: Elena Laskavaia [mailto:elaskavaia@qnx.com] 
Sent: Tuesday, January 15, 2008 10:47 AM
To: momenticsgs-community
Subject: RE: RE: RE: Debugging a running process...

Let me clarify what you have done and what is not working.

You have sources and binaries mounted using samba on host machine.
You compile on target machine, and this is a same as "debugging" target.
In this case the following scenario should work:

- Create standard make project 
- Inside a project create a linked resource pointing to mounted
directory
(Or create a project in "non standard" location pointing to mounted
directory)
- After every re-build of source hit Refresh on the project

To debug:
- Create QNX Qconn (IP) launch configuration
- Select executable in main tab pointing to host executable
- Select run executable on target in Download tab and select executable
on
target
- In source tab Add..->Path Mapping->Ok. Click Edit... on Path Mapping
and
add path mapping between host and target source path
- Launch debugger



_______________________________________________
QNX Momentics Getting Started
http://community.qnx.com/sf/go/post4310