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Forum Topic - SDP 6.5 Service Pack 1 :

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Seyfettin Sünger

07/05/2012 6:34 AM

post94051

Hi there,

I cannot install Service Pack 1 on SDP 6.5. 

I have an installed SDP 6.5. While trying to install SP1 on it, installation progress return me an error which can be 
seen on attached file? 

My OS is Windows7 Home Premium x64 ENG and I have Java (TM) 7 Update 5 installed on my laptop. 

Is there any who can assist me about this? 

Thanks in advance. 

Regards,

Attachment:

Error Message.jpg 19.06 KB

Natalia Miyusova

07/05/2012 8:22 AM

post94057

Re: SDP 6.5 Service Pack 1

As I mentioned in the other thread - SP1 installer should use java from 6.5.0 installation.
To find out why this is not happening in your case, please launch the installer with the debug option and post the 
output.

Here is the command to run:
<sp1-installer-executable> -is:log sp1-log.txt

Please post sp1-log.txt 

Natalia

Seyfettin Sünger

07/05/2012 8:38 AM

post94058

Re: SDP 6.5 Service Pack 1

Hi Natalia,

Thanks for support, I appreciate it.

Please see the requested attached file.

Best regards,

Attachment:

sp1-log.txt 2.26 KB

Natalia Miyusova

07/05/2012 8:54 AM

post94059

Re: SDP 6.5 Service Pack 1

Ok, you're using correct version of java and still it's failing for some reason.

Please confirm cksum and md5sum of SP1 installer that you downloaded.

Seyfettin Sünger

07/05/2012 8:39 AM

post94063

Re: SDP 6.5 Service Pack 1

Sorry but, what do you mean with confirm? 

Here are the informations where I downloaded SP1. 

Check Sum:	 1906560718 214371576
MD5 Sum:	bd2aa02faefb7349cca9874f195d591e

But, I don't know how to check those values with my downloaded "exe" file. 

Regards,

Natalia Miyusova

07/05/2012 8:51 AM

post94064

Re: SDP 6.5 Service Pack 1

> Sorry but, what do you mean with confirm? 
> 
> Here are the informations where I downloaded SP1. 
> 
> Check Sum:	 1906560718 214371576
> MD5 Sum:	bd2aa02faefb7349cca9874f195d591e
> 
> But, I don't know how to check those values with my downloaded "exe" file. 
> 
> Regards,

Here is the section from SP1 installation notes:
-----------------------

Before you install this software, please note the following:
          ..............
    We post CRC and MD5 checksums with the packages in the Download area on our website. If you download a CD or DVD 
image or an installer from our website, make sure that its checksum matches that given on the website. On Unix-style OSs
 (e.g. QNX Neutrino, Linux), you can use the cksum utility to calculate the CRC checksum. Microsoft doesn't support such
 utilities on Windows, but they're available from third parties. 
          .............
-----------------------

cksum utility is shipped with 6.5.0.  You'll find it in QNX_HOST.

Seyfettin Sünger

07/05/2012 11:17 AM

post94076

Re: SDP 6.5 Service Pack 1

Dear Natalia,

Sorry but, I was able to find an executuable file under 
C:\QNX650\host\win32\x86\usr\bin, but I couldn't use it.

According to your comment, I found a program called FastSum which show me the md5 sum but not cksum. Note that md5 sum 
result is the same. 

See the attached file. 

Do you have any suggestion? I can try all, but please tell me how to do, cause I am so junior to Embedded. 

Best regards,

Attachment:

MD5 Sum.jpg 121.86 KB

Natalia Miyusova

07/05/2012 11:51 AM

post94079

Re: SDP 6.5 Service Pack 1

to verify cksum, you would do something like this:

C:\QNX650\host\win32\x86\usr\bin\cksum <SP1-installer-executable>

How did you install 6.5.0?  Did you use any workarounds?
Do you still have a log file?  The log would usually be in %TEMP% folder or in the same level as your qnx650 install 
directory.

Seyfettin Sünger

07/05/2012 1:28 PM

post94087

Re: SDP 6.5 Service Pack 1

I saw the same cknum from "cmd" screen according to your input you provided for me.

Here it is;
1906560718  214371576 C:\Users\Seyfo\Desktop\new\qnxsdp-6.5.0SP1-201206261830-wi
n32.exe

Also, I just double clicked on executuable SDP 6.5 and followed the instructions. Please see the attached log file of 
installation of SDP6.5.

Looking forward to your comments.

Regards,

Attachment:

installOptionalLog.txt 100.58 KB

Natalia Miyusova

07/05/2012 2:03 PM

post94093

Re: SDP 6.5 Service Pack 1

> I saw the same cknum from "cmd" screen according to your input you provided 
> for me.
> 
> Here it is;
> 1906560718  214371576 C:\Users\Seyfo\Desktop\new\qnxsdp-6.5.0SP1-201206261830-
> wi
> n32.exe
> 
> Also, I just double clicked on executuable SDP 6.5 and followed the 
> instructions. Please see the attached log file of installation of SDP6.5.
> 
> Looking forward to your comments.
> 
> Regards,

Ok, so the download was fine.  I don't know what this can possibly be.
I guess you'll have to run it with the special debug option to figure out.
Here are the instructions:

<sp1-installer-executable> -is:extract

C:\QNX650\_jvm\bin\java -Dis.debug=1 -cp setup.jar run > sp1-debug-log.txt

Please post sp1-debug-log.txt

Seyfettin Sünger

Re: SDP 6.5 Service Pack 1

Seyfettin Sünger

07/06/2012 2:56 AM

post94110

Re: SDP 6.5 Service Pack 1

Here is the exception I have taken when I entered your command to cmd screen. 

Eventhough Log file was empty, I tried to share it with you in order to believe me that it is empty, but Foundry27 
portal didn't allow me to share it with you.

C:\QNX650\_jvm\bin>java -Dis.debug=1 -cp setup.jar run > sp1-debug-log.txt
Exception in thread "main" java.lang.NoClassDefFoundError: run

Looking forward another suggestions to fix that issue.

Regards,

Natalia Miyusova

07/06/2012 8:49 AM

post94120

Re: SDP 6.5 Service Pack 1

> Here is the exception I have taken when I entered your command to cmd screen. 
> 
> 
> Eventhough Log file was empty, I tried to share it with you in order to 
> believe me that it is empty, but Foundry27 portal didn't allow me to share it 
> with you.
> 
> C:\QNX650\_jvm\bin>java -Dis.debug=1 -cp setup.jar run > sp1-debug-log.txt
> Exception in thread "main" java.lang.NoClassDefFoundError: run
> 
> Looking forward another suggestions to fix that issue.
> 
> Regards,

Can you try launching the installer again, this time output everything to the log:
C:\QNX650\_jvm\bin\java -Dis.debug=1 -cp setup.jar run > sp1-debug-log.txt 2>&1

Seyfettin Sünger

Re: SDP 6.5 Service Pack 1

Seyfettin Sünger

07/06/2012 10:51 AM

post94131

Re: SDP 6.5 Service Pack 1

Please see the attached file.

Attachment:

sp1-debug-log.txt 64 bytes

Natalia Miyusova

07/06/2012 10:57 AM

post94132

Re: SDP 6.5 Service Pack 1

is sounds like your setup.jar is missing from the directory where you're running this command from.

Seyfettin Sünger

07/06/2012 10:51 AM

post94133

Re: SDP 6.5 Service Pack 1

Thanks for reply, then I run the command again. 

Please, see the new attached log file.

Regards,

Attachment:

sp1-debug-log.txt 1.91 KB

Natalia Miyusova

07/06/2012 10:58 AM

post94134

Re: SDP 6.5 Service Pack 1

> Thanks for reply, then I run the command again. 
> 
> Please, see the new attached log file.
> 
> Regards,

Ok, specify language=en as an argument to java (assuming your setup.jar is in the directory you're running this from):

C:\QNX650\_jvm\bin\java -Dis.debug=1 -Duser.language=en -cp setup.jar run > sp1-debug-log.txt 2>&1

Seyfettin Sünger

07/06/2012 11:22 AM

post94137

Re: SDP 6.5 Service Pack 1

Dear Natalia,

Thanks for support, it works. I installed SP1, but again, why do I need to use this kind of commands to install SDP. 
There must be a answer for this. 

I have Java installed, I have SDP 6.5 install, so why it doesn't let me to install SP1 when I double click on 
executuable file of it.

Anyway, if you know the answer please share, if not. 

Thanks for the support. 

Hava a nice weekend.

Best regards,

Natalia Miyusova

07/06/2012 2:59 PM

post94142

Re: SDP 6.5 Service Pack 1

You're installing on a localized version of Windows.  SP1 installers do not have jvm bundled in.  I'm not surprised that
 extra steps were required to get this working.

Anyway, I'm glad the problem is resolved now.

Natalia

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