Robert Rutherford(deleted)
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Robert Rutherford(deleted)
07/14/2010 10:17 AM
post59414
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We have an open ticket in the support system regarding network crashes that we are experiencing at a customer site.
We have just upgraded to 6.41 in the hope that this would help, but it has failed to solve the problem (and has actually
made it worse on one system).
This is a standard x86 Quad Core PC system running current 6.4.1 with the e1000 driver and three NICs (two on IRQ7, one
on IRQ11).
One thing that seems very curious is that after the crash, io-pkt has "lost" the IRQs that it had previously hooked. For
example:
On a working system ("pidin irq" extract):
114707 1 sbin/io-pkt-v4-hc
114707 2 sbin/io-pkt-v4-hc
12 0 0 T-- @0x80b7334:0x812a060
13 0x7 0 T-- @0xb82225bb:0x81539c0
14 0xb 0 T-- @0xb82225bb:0x81c1180
114707 3 sbin/io-pkt-v4-hc
114707 4 sbin/io-pkt-v4-hc
114707 5 sbin/io-pkt-v4-hc
114707 6 sbin/io-pkt-v4-hc
114707 7 sbin/io-pkt-v4-hc
114707 8 sbin/io-pkt-v4-hc
On the same system, after it has failed:
114707 1 sbin/io-pkt-v4-hc
114707 2 sbin/io-pkt-v4-hc
11 0 0 T-- @0x80b7334:0x812a060
114707 3 sbin/io-pkt-v4-hc
114707 4 sbin/io-pkt-v4-hc
114707 5 sbin/io-pkt-v4-hc
114707 6 sbin/io-pkt-v4-hc
114707 7 sbin/io-pkt-v4-hc
114707 8 sbin/io-pkt-v4-hc
114707 9 sbin/io-pkt-v4-hc
This seems very weird to me. How can io-pkt have un-hooked the IRQs? What does this mean? By the way, there is nothing
in sloginfo.
I don't mean to circumvent the official support ticket (or imply that we're not getting a good response through that
mechanism. We are.) But this seems very weird and I wanted to share it with a wider audience it case anyone else might
have a useful comment/suggestion. And we are desperate since this is killing us in the field.
Any ideas/comments certainly welcomed.
Thanks,
Rob Rutherford
Ruzz TV
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