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Forum Topic - Not able to install QNX Software Center: (4 Items)
   
Not able to install QNX Software Center  
Facing issue while installing QNX software center. Following is the log and attached the screenshot of the issue.
Anyone faced the same issue and resolved? Any hint to resolvethe issue is appreciated.

                chmod a+x qnx-setup-2.0-202209011607-linux.run
                ./qnx-setup-2.0-202209011607-linux.run


2023-02-03 06:39:26 INFO com.qnx.swupdate.log.JdkLoggingConfigurer - log config system property not set (set -Djava.util
.logging.config.file=/path/to/logging.properties' to override default log config)
2023-02-03 06:39:26 INFO com.qnx.swupdate.log.JdkLoggingConfigurer - log config file override not present (create '/home
/kpit/qnx/qnxsoftwarecenter/configuration/qnxsoftwarecenter.logging.properties' to override default log config)
2023-02-03 06:39:26 INFO com.qnx.swupdate.log.JdkLoggingConfigurer - configuring logging with default settings
2023-02-03 06:39:26 INFO com.qnx.swupdate.log.JdkLoggingConfigurer - using log pattern: /home/kpit/.qnx/swupdate/
qnxsoftwarecenter-%g.log
2023-02-03 06:39:26 INFO com.qnx.swupdate.log.LogActivator - ### logging system initialized ###
 os.arch=amd64
 os.name=Linux
 os.version=5.15.0-58-generic
 osgi.configuration.area=file:/home/kpit/qnx/qnxsoftwarecenter/configuration/
 osgi.install.area=file:/home/kpit/qnx/qnxsoftwarecenter/
 osgi.instance.area=file:/home/kpit/.qnx/swupdate/
 platform log file=/home/kpit/.qnx/swupdate/.metadata/.log
 logger pattern=/home/kpit/.qnx/swupdate/qnxsoftwarecenter-%g.log
2023-02-03 06:39:26 INFO com.qnx.swupdate.core.SwUpdateCoreActivator - configuring default proxy
2023-02-03 06:39:26 INFO com.qnx.swupdate.core.SwUpdateCoreActivator - configuring default auth
2023-02-03 06:39:27 FINE com.qnx.swupdate.common.http.client4.HttpClient4Provider - authenticator set to 
TwoPhaseAuthenticator [qnxAuthClient=com.qnx.swupdate.common.http.client4.auth.ExternalAuthClient@64030b91, 
swupdateAuthClient=SwupdateUserAuthClient [loginURI=http://notset/login], credentialProvider={MYQNX=com.qnx.swupdate.
core.credentials.CredentialProviderRegistryAuthenticationCredentialProvider@77a281fc}]
2023-02-03 06:39:27 INFO com.qnx.swupdate.core.p2.CoreP2Activator - setting active profile to null
2023-02-03 06:39:27 INFO com.qnx.swupdate.app.Application - QNX Software Center version: 2.0:v202209011607
2023-02-03 06:39:27 INFO com.qnx.swupdate.app.Application - starting UI
2023-02-03 06:39:27 INFO com.qnx.swupdate.app.Application - layout did not change 6
2023-02-03 06:39:28 INFO com.qnx.swupdate.core.activation.QSCHeartbeatClient - License heartbeats are enabled 
(automatically)
2023-02-03 06:39:28 FINE com.qnx.swupdate.common.util.SignedFileReader - Reading and verifying signed data from file /
home/kpit/.qnx/license/ownership
2023-02-03 06:39:28 FINE com.qnx.swupdate.common.license.HeartbeatFileSigning - Reading signature data from file /home/
kpit/.qnx/license/ownership.signature
2023-02-03 06:39:28 SEVERE com.qnx.swupdate.common.util.Try - Error: java.security.SignatureException: java.nio.file.
NoSuchFileException: /home/kpit/.qnx/license/ownership.signature
2023-02-03 06:39:28 WARNING com.qnx.swupdate.common.license.LicenseOwnership - Clearing license ownership data because 
of errors
2023-02-03 06:39:29 FINE org.apache.http.client.protocol.RequestAddCookies - CookieSpec selected: default
2023-02-03 06:39:29 FINE org.apache.http.client.protocol.RequestAuthCache - Auth cache not set in the context
2023-02-03 06:39:29 FINE org.apache.http.impl.conn.PoolingHttpClientConnectionManager - Connection request: [route: {s}-
>https://www.qnx.com:443][total available: 0; route allocated: 0 of 5; total allocated: 0 of 10]
2023-02-03 06:39:29 FINE org.apache.http.impl.conn.PoolingHttpClientConnectionManager - Connection leased: [id: 0][route
: {s}->https://www.qnx.com:443][total available: 0; route allocated: 1 of 5; total allocated: 1 of 10]
2023-02-03 06:39:29 FINE org.apache.http.impl.execchain.MainClientExec - Opening connection...
View Full Message
Attachment: Image Screenshot from 2023-02-03 17-03-12.png 110.12 KB
Re: Not able to install QNX Software Center  
Hello Vineeth,

Are you able to ping www.qnx.com?
What version of QNX Software Center(QSC) are you using right now?
On QSC, can you go to Window -> Preferences -> Proxy Connections? What do you have set for Proxy type? Can you try 
clicking Test Connection?
What is your myQNX username?

Regards,
Martin
Re: Not able to install QNX Software Center  
 Hello Martin,
 
 Thank you for your reply.
 
 Here are my answers.
 
 Are you able to ping www.qnx.com?
 Yes, I am able to ping www.qnx.com. Infact I am able to login to https://www.qnx.com/account/login.html with my 
credentials
 
What version of QNX Software Center(QSC) are you using right now?
I am trying to install QNX Software Center 2.0 Build 202209011607 - Linux Hosts

I was working with qnx-setup-1.7-202103252036-linux.run before and the installation was successful. Now I have removed 1
.7 and trying to install 2.0

On QSC, can you go to Window -> Preferences -> Proxy Connections? What do you have set for Proxy type? 
Attached is the screenshot for the current settings.

Can you try clicking Test Connection?
I did try test connection. I was getting the below pop up.
Unable to connect to https://www.qnx.com/account/login.html

What is your myQNX username?
vineeth.john@external.stellantis.com

Regards,
Vineeth John
Attachment: Image Screenshot from 2023-02-03 19-36-41.png 46.6 KB
Re: Not able to install QNX Software Center  
Your proxy is not configured in QSC
Please check this http://www.qnx.com/developers/docs/qsc/technotes/topic/about.html
Or docs about how to configure proxy or contact qnx customer support