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Forum Topic - system load problem caused by socket: (3 Items)
   
system load problem caused by socket  
Hello,

We had a strange problem with the system load which was caused be a socket at a customer. The Socket runs on priority 23
 and there is no other process running at this priority.
The socket is used for phindows sessions, network printing and remote service via Phindows.

The time went wrong for some seconds within a minute produced by the system load (10-15%) of the socket. 

At this moment we try to analyze the problem there was no print job and only our phindows session established over the 
socket which was checked by netstat and the system load was checked by sac. We checked the system load directly on the 
node and from another node (sac –n). Furthermore we killed the phindows session to check whether phindows is the reason
 or not. 

We figured out that the socket causes this problem, because first we restarted several processes without any results and
 secondly there is no other process running on priority 23 as mentioned above. After restart of each process we checked 
the system time and saw that the time was wrong within a minute and the system load was to high.
After restarting the socket the problem gone and the time is since that date ok and the system works proper without any 
system load or problems. 

We used Socket Version 4.25H on all machines at the customer but only on some machines this problem occurred. 


Do you have any ideas what could cause such a strange problem?
Could several broadcast messages from other systems causes this kind of problems?
Do you have an idea why not all systems are concerned?
Do you have some tools beside netinfo, netsniff, netmap or netstat to analyze this kind of problem? 

Kendly reagrds 

Hans Lehmann
Re: system load problem caused by socket  
Hi Hans,

I’ve never heard about this problem before. Please note that some processes may set they priority to serve clients 
requests. Also note that supported version of TCP/IP stack is Tcpip 5.10. You can find it here:

http://community.qnx.com/sf/wiki/do/viewPage/projects.qnx4/wiki/LatestSoftwareUpdates

> Do you have any ideas what could cause such a strange problem?

I don’t have ideas without output at least of sin in, sin ir, sin ar, sin ti, sin ver, show_pci -vvv. All outputs are 
needed before, after and during the problem occurs.

> Could several broadcast messages from other systems causes this kind of problems?

I’m not sure. Can you exclude impact of broadcast messages from other systems at testing time?

> Do you have an idea why not all systems are concerned?

I guess they are different or they have different environment. Do you have identical hardware on all systems?

> Do you have some tools beside netinfo, netsniff, netmap or netstat to analyze this kind of problem? 

traceinfo, sin, monitor, netinfo

Respectfully,
Oleg

31 окт. 2016 г., в 16:14, Hans Lehmann(deleted) <community-noreply@qnx.com> написал:

> Hello,
> 
> We had a strange problem with the system load which was caused be a socket at a customer. The Socket runs on priority 
23 and there is no other process running at this priority.
> The socket is used for phindows sessions, network printing and remote service via Phindows.
> 
> The time went wrong for some seconds within a minute produced by the system load (10-15%) of the socket. 
> 
> At this moment we try to analyze the problem there was no print job and only our phindows session established over the
 socket which was checked by netstat and the system load was checked by sac. We checked the system load directly on the 
node and from another node (sac –n). Furthermore we killed the phindows session to check whether phindows is the reason
 or not. 
> 
> We figured out that the socket causes this problem, because first we restarted several processes without any results 
and secondly there is no other process running on priority 23 as mentioned above. After restart of each process we 
checked the system time and saw that the time was wrong within a minute and the system load was to high.
> After restarting the socket the problem gone and the time is since that date ok and the system works proper without 
any system load or problems. 
> 
> We used Socket Version 4.25H on all machines at the customer but only on some machines this problem occurred. 
> 
> 
> Do you have any ideas what could cause such a strange problem?
> Could several broadcast messages from other systems causes this kind of problems?
> Do you have an idea why not all systems are concerned?
> Do you have some tools beside netinfo, netsniff, netmap or netstat to analyze this kind of problem? 
> 
> Kendly reagrds 
> 
> Hans Lehmann
> 
> 
> 
> 
> _______________________________________________
> 
> QNX4 Community Support
> http://community.qnx.com/sf/go/post117033
> To cancel your subscription to this discussion, please e-mail qnx4-community-unsubscribe@community.qnx.com

Re: system load problem caused by socket  
Hi Oleg, 

thanks for your reply. I took the state of all machine. If problem occurs again i will write a mail here. Hope it does 
not occur again,  We have  no idea what happen, because systems were runing over years without problems und run now 
since 4 weeks without problems too.

Greatings Hans